Privacy & Data Protection

Spribe Privacy Policy — Your information is completely safe with us

At Spribe, every piece of your information is kept as securely as a trusted deposit. Everything about how we collect, use, and protect your data is laid out here in plain terms.

Last updated: January 1, 2026
256-bit SSL Encryption
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What's in This Policy
What Information We Collect
How Your Information Is Used
Sharing Information with Third Parties
Cookie & Tracking Policy
Your Data Rights
Data Security Measures
Children's Privacy Policy
Our Our Commitment to Data Security

At Spribe, your data isn't just stored — it's protected with the utmost care, like a trust. Learn about our six core security commitments.

Military-Grade Encryption

Every piece of your data is secured with 256-bit AES encryption — the same technology used by banks. Even we cannot see your password.

Data is never sold

Spribe never sells your personal information to third parties. Your name, phone number, or email — none of it is shared with the market.

Secure Data Storage

Your data is stored on ISO-27001 certified servers. Regular security audits and penetration testing are conducted to ensure server integrity.

Minimal data collection

We only collect information that is necessary to provide our services. No unnecessary data is ever requested or collected.

Right to Erasure

You can request deletion of all your data at any time. We will complete the process within 30 days.

Data Breach Alerts

In the event of a data breach, we will notify affected members by email or mobile within 72 hours.

1
Introduction & Applicability

Spribe (hereinafter referred to as "we", "us", or "the Platform") is a Bangladesh-based online gaming platform operating under the domain spribe.id. This Privacy Policy ("Policy") explains how we handle the personal information of users of our website, app, and related services.

This policy applies to all individuals who:

  • Visit or use the Spribe website or app
  • Registered or looking to register an account on Spribe
  • Use any of our services or products
  • Contact us through any channel
Important Notice

By using Spribe, you confirm that you have read and agreed to this Privacy Policy. If you do not agree, please refrain from using our platform.

2
Information We Collect

Spribe only collects the information needed to provide you with the best possible service. We never ask for unnecessary data.

2.1 Identification Information

  • Name: Full name (for registration & KYC)
  • Date of Birth: For age verification (to confirm 18+)
  • National ID Number: For identity verification
  • Address: Residential address (during document verification)

2.2 Contact Information

  • Mobile number (for primary contact and OTP verification)
  • Email address (for account notifications and support)

2.3 Financial Information

  • Mobile banking number (bKash/Nagad/Rocket) — for deposits and withdrawals only
  • Transaction history — retained for legal compliance

2.4 Technical Information

Data TypePurposeRetention Period
IP AddressSecurity & Fraud Detection90 days
Device InformationService optimization1 Year
Browser InformationCompatibility Assurance90 days
Login HistorySecurity Monitoring6 Months
Gaming ActivityService & Bonus ManagementFor as long as the account remains active
3
Methods of Data Collection

Spribe collects information in several ways. We are always transparent about what data is collected and why.

3.1 Directly From You

  • When filling out the registration form
  • When uploading documents during KYC verification
  • At the time of deposit or withdrawal
  • When you contact our support team
  • When participating in a survey or competition

3.2 Automatically

When you use the Spribe platform, certain information is collected automatically:

  • Cookies & web beacons (details in Section 6)
  • Server log files
  • Gaming activity data
  • Page Views & Navigation Patterns
About Automatic Data

Automatically collected data is used solely to improve service quality and ensure security. It cannot be used to directly identify you.

4
Purpose of Data Use

Spribe uses your information only for specific, legitimate purposes. Any use of your data must have a valid legal basis.

4.1 For Service Delivery

  • Creating and managing your account
  • Processing deposits and withdrawals
  • Providing gaming services and bonuses
  • Providing customer support services

4.2 For Security & Compliance

  • Detecting and Preventing Fraud & Money Laundering
  • Age verification (confirming 18+)
  • Meeting KYC legal obligations
  • Conducting security-related investigations

4.3 For Service Improvement

  • Personalizing Your Experience
  • Improving the platform's technical performance
  • Testing new features

4.4 For Communications

  • Sending important account-related notifications
  • Sending bonus & promotional updates (with your consent)
  • Sending security alerts
Unsubscribe from Marketing Communications

You can unsubscribe from promotional emails or SMS at any time — either through your account settings or by emailing [email protected].

5
Sharing Information with Third Parties

Spribe does not sell or rent your information to third parties for profit. However, limited data may be shared in certain circumstances:

5.1 With Service Providers

Spribe works with a number of trusted third-party service providers who help us operate our platform:

  • Payment Processors: bKash, Nagad, Rocket — minimum required information for deposits and withdrawals
  • KYC Verification Service: For identity verification — used solely within the verification process
  • Cloud Storage Provider: For data storage — in encrypted form
Third-Party Obligations

We have strict confidentiality agreements in place with all our third-party service providers. They may only use your data for the designated purpose and nothing else.

5.2 For Legal Obligations

Under the following circumstances, we may be legally required to disclose your information:

  • Under a court order or government directive
  • For compliance with Anti-Money Laundering (AML) laws
  • In matters relating to national security
  • To Prevent Serious Harm to Others
6
Cookie & Tracking Policy

Spribe uses cookies to enhance your experience. Cookies are small text files stored on your device.

You can manage or delete cookies at any time through your browser settings.

7
Data Retention Period

We do not retain your information longer than necessary. Different types of data are subject to separate retention policies:

  • Account Information: For as long as your account is active; 5 years after closure (for legal compliance)
  • Transaction Records: Up to 7 years (in compliance with anti-money laundering laws)
  • KYC Documents: 5 years or the period specified under applicable law
  • Support Conversations: 3 Years
  • Gaming Logs: 2 Years
  • IP Log: 90 days

Once the retention period expires, data is securely deleted or anonymised so that you can no longer be identified.

8
Your Data Rights

Spribe believes your data belongs to you, not us. As such, the following rights are reserved for you:

Full details of each right are shown on the cards in the following section. To exercise any of these rights, [email protected]Email us at. We will respond within 30 days.

Exercise Your Rights

Exercising your data rights is completely free. We will fulfill your requests at no charge.

9
Data Security Measures

Spribe protects your data using industry-leading security standards.

9.1 Technical Security

  • 256-bit AES Encryption — for all stored data
  • TLS 1.3 Protocol — for all data transmissions
  • Two-factor authentication (2FA) — for account security
  • Firewall & DDoS protection — at the server level
  • Regular security audits & penetration testing

9.2 Organizational Security

  • Least privilege access policy for staff
  • Regular Staff Training — on data protection
  • Privacy agreement signing — mandatory for all staff
  • Data Access Logging & Monitoring
Stay vigilant on your end

While we take every possible measure to ensure security, 100% protection on the internet cannot be guaranteed. Never share your password with anyone, and always use a strong password.

10
Children's Privacy

Spribe is strictly not intended for anyone under the age of 18. We do not knowingly collect any data from minors.

  • Age verification is mandatory at the time of registration
  • Additional age verification (NID/passport) may be requested if there is any doubt
  • Any account found to belong to a minor will be closed immediately
  • Any collected data will be deleted

If you become aware that someone under the age of 18 has created an account on Spribe, please notify us immediately at [email protected].

11
Privacy Policy Updates

Spribe may update this Privacy Policy due to business changes or legal requirements. In the event of any changes:

  • Updated policies will be published on the website with the date of revision
  • Registered members will be notified by email or SMS of any significant changes
  • The updated policy will take effect 30 days after the changes are made
Current Version

This Privacy Policy was last updated on January 1, 2026, and is effective as of that date.

12
Contact Us

For any privacy-related questions, requests, or complaints, please get in touch with us:

  • Email: [email protected]
  • Live Chat: Via the chat button at the bottom right corner of the site
  • Response Time: Within 48 hours (often sooner)

We take every privacy-related request seriously and make every effort to resolve it as promptly as possible.

Your Data Rights

As a Spribe member, you have 6 fundamental rights over your personal data.

Right to Access

You can find out what information we hold about you. Upon request, a full copy of your data will be provided within 30 days.

Right to Rectification

If any of your information is incorrect, you can request a correction. We will verify and update your details accordingly.

Right to Erasure

In certain circumstances, you may request that your data be deleted. Data retained due to legal obligations may take additional time to remove.

Right to Restriction

You may request that the processing of your data be temporarily paused — for the period during which you are contesting the accuracy of that data.

Right to Data Portability

You can receive your data in a common machine-readable format (such as CSV or JSON), which can be used with other services.

Right to Object

You may object to the use of your data for specific purposes, particularly for marketing communications. Once you raise an objection, we will stop using your data for that purpose.

Security Analytics

See the numbers behind how much we invest in protecting your data at Spribe.

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256-bit
AES Encryption
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24/7
Security Monitoring
ISO 27001
Certified Servers
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Per month
Security Audit
⏱️
72 Hours
Breach Notification Period
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0 Incidents
Data Breach History

Your information is safe — play with peace of mind!

Your privacy is our top priority at Spribe. Join today in a safe environment and enjoy Bangladesh's best gaming experience.

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